Arbor Dining Room

Quick appointment with my doctor. Only took 15 minutes. Amazing!

3 hours of waiting to have a laceration evaluated on a very scared 8yo boy’s lip. I’ve been here before for stitches and it was fast and efficient. This ER has turned into an absolute joke. We will go to doctors care in the morning and get it checked out. Read the other reviews- you’ll understand why this is definitely not a place to go for any treatment.

They were very very very slow when it comes to being very much in pain! They took 8 hours to make my mom back and get checked out then it took more hours because of test!

Had to have outpatient surgery yesterday . Everyone from the registration desk to my recovery team was awesome!!! The sweetest people ever!!! My husband, mother, and sister have all agreed that if any of us has to have another procedure, we will definitely have it at this hospital !!! Wonderful staff and Excellent Customer service !!!

Just had my daughter born here. This is the best hospital experience I have ever had. Staff is attentive and informative. Everything is clean and organized. They really go the extra mile and show passion for what they do. From Doctors down to housekeeping. These ratings had me very discouraged at first. But the reality is quite the opposite.

Michael Kleber is probably the worst nurse here. He was so disrespectful it's not even funny. He didn't seem to care about me or my family's needs. Terrible experience.

Its not always easy going to the doctor but I've had multiple reasons to visit Parkrigde and always had a pleasant experience. The welcoming staff is always so friendly and HELPFUL! And the entrance feels more like going to a day spa than a hospital.

I have been treated terrible tonight. the doctor acted like i was a huge problem being here. I now have to take the time out to go to another hospital. Shane on this doctor.i will never come back here.

The E.R.was awful! They were very rude and it was obvious they didn’t care about your health.

This hospital has a very predatory billing department.I always pay my bills on time as soon as i receive them and I dont appreciate the nasty tones in their letters when they send a bill.Nasty attitude... I'll go elsewhere. Other hospitals don't treat you like a criminal.

Everyone is courteous and helpful. Hospital is clean and organized. Staff is friendly and professional. Cafeteria is clean and has healthy and tasty food selections. Waiting area for surgery has comfortable seats and there is also live piano music during certain times during the day. Plenty of close by parking and they have a trolley service from the parking area, so you dont even have to walk the short distance. Everyone at the hospital goes out their way to be of assistance when you need help. Great job folks!

I have been sitting in the er for 7 hours with my husband. No answers just lots of hurry up and wait. The only thing I have not had to wait for was the bill. Someone was here 3 hours in to collect payment. I am not kidding! We have paid, he's had some tests but we are waiting hours to talk to a doctor!!

Had excellent care. Staff was friendly. ( this is for the people who posted mean comments ) The medical field is very stressful. If someone is laughing or joking around it may be something' they have to do to cope.

THIS IS A CONTINUATION FROM MY EARLIER POST: The professionalism at the desk in the ER Department is disgusting. While trauma is coming in the staff at the desk lacks personality but have no problem having too much fun dancing and carrying on like fools. This is what you have representing your Hospital?? They must not be getting paid well since they lack character & integrity and COMPASSION!! Not going to happen again, I will not step foot here again. Shame on the Administrator of this hospital. Maybe he or she should come in as if they were a patient just to see what goes on in their hospital after hours. SHAME shame shame on you for not doing so already. I see this only has a 2 star rating. LISTEN TO THE PATIENTS. Get some lessons from the bigger hospitals that are better organized and able to handle minor as well as Major trauma better than this so called "ED" !!.

Very caring nurses and staff. My mother was cared for very well.