7-Eleven

Poor customer service

Typically, the employees are decent. But I can guarantee that every time I come here, someone will be at the doors or around the side of the building, asking for change. It's not just the 7/11. It's the whole area, all the way down to the nail salon. NSU students probably already know this but their Spartan Card machine stops working often and at very inconvenient times so bring backup payment if you can.This isn't the store's fault, but the lot and the gas pumps are hell to get in and out of. Whoever built that strip of stores sucked at planning. If you want an easy entrance/exit, go to the side streets. Olney leads to the other side of the lot, by the nail salon. But be careful coming here at night. There have been violent occurrences. Take a friend with you. Or two... or three...

If a place has a noticeably low rating, I'll read the reviews and let it affect my review. I needed a copy of a gas receipt, so I went in and got one by asking. I didn't notice a card skimmer on the pump I used.

Customer service is terrible, most of the employees have a chip on their shoulder. Avoid!

The street people/ pan handlers are out of control.. threating people who won't give them money or buy them stuff because they stole from there and are not allowed inside. Wish 7-11/ store owner would clean it up. The store and workers are great.

The OWNER IS COMPLETELY RUDE AS HELL EVEN IF HE'S WRONG HE'S VERY UNPROFESSIONAL AND DOESN'T ADMIT YOUR RIGHT I HATE THAT PLACE HE BARELY HAS ANY WORKERS AND I SEE WHY DONT GO THERE

I have been coming to this store for work for the past 3 months and get the same thing each time. Dont come here!! After 3 months I still recieve old product and hard as a rock bread for my hotdogs. This 7-11 is a waste of your time!

They had quality food, just a little crazy in there. Thought I was a family reunion.lol

Guy from behind counter came at me because I would not give phone no for rewards want to fight stay away

How can a 3oz bag of gummy bears be the same price as a 5oz bag - $2.19? And the clerk says he can't adjust the price when there is clearly something wrong? This store is positioned right across from Norfolk State to cheat unsuspecting students. If I could give the idiot clerk a 0...I would.

Horrific service. After a severe storm, traffic delays, and a medical emergency, the owner refused to allow me to use the restroom DESPITE me being a customer. Any place serving food and beverages should allow patrons to use the restroom. I was shocked at his adamant refusal to allow me to do so given the circumstances-- I'd go so far as to say I begged. Such "business practices" intolerable and unethical. The store itself seemed barren, dingy, and unorganized-- DON'T WASTE YOUR TIME.

The people who work here are incredibly rude. And this rudeness is not just a one off thing...it happens all the time. Avoid this establishment if at all possible, it’s not worth dealing with nor supporting such horrible people.

Avoid this 7-11. Some of the day shift employees, but especially the night-shift employees are incredibly rude and have an obvious chip on their shoulder. Every interaction I have with them is overshadowed by their thinly veiled disdain if not outright disrespect. The experiences I have had dealing with their attitude and lazyness is obnoxious enough that I actively try and avoid the store...unfortunately I live nearby and sometimes patronize the store just for the convenience. The owners and their sons (I assume) are always polite, positive, and energetic. It's to bad they hired such terrible employees. If you have another option I suggest you shop elsewhere.

Security is needed full time. The panhandlers and all the trash is this places problem.

I'm staying in Norfolk for work. This gas station is on the way to the office and I have stopped here every morning for coffee or energy drinks. Bad customer service. It seems every other time I come to this store there is negative energy. I would avoid this place if I could.